What you will see

  • Red LED and a permanent fault

Why it happens

Internal hardware problems.

Diagram

What to do with internal faults

  1. 01Write down the exact code
  2. 02Switch off, wait, switch on once
  3. 03Comes back?
  4. 04Call with code and serial
Examples:
E01–E10E56–E58
Solplanet ASW inverters (also Knox on-grid).

What you can check yourself

  • Write down the code
  • Restart once as described

What not to do

  • Do not restart repeatedly
  • Do not open the inverter

When to call us

  • Warranty case

Warranty

We help raise Solplanet warranty cases.

Send us

code, screenshots and serial