After-Sales Support, Maintenance and Panel Cleaning

What it covers

• Fault diagnosis, repairs and settings support.
• Panel cleaning.
• A 1-year service warranty that includes breaker replacement (project terms apply).

Response

• Our target is to send personnel within 48 hours of a complaint. This is a response target, not a fix time.

Areas we cover

Our own teams work from the Faisalabad head office and the Lahore office. We install across Punjab, including Rawalpindi, Multan and Gujranwala. Send your location on WhatsApp and we confirm the visit date.

• Faisalabad
• Lahore
• Rawalpindi
• Multan
• Gujranwala

How a project runs

1. Send your last 12 months of bills and a few roof photos on WhatsApp.
2. Free site survey: roof, wiring, loads and where the equipment goes.
3. Written quote with the exact equipment and warranty terms.
4. Installation by our own team. Small projects take about a week, depending on payment, stock and site.
5. Commissioning, monitoring set up on your phone, handover records.

Questions

How fast do you respond?

We aim to send someone within 48 hours of a complaint. That is a response target, not a fix time.

What does the first year cover?

No visit charges, and breakers and other equipment are under warranty for that year (project terms apply).

How often should panels be cleaned?

More often in dusty and smoggy months. Panel cleaning and dust

Talk to us

Send a photo of your last electricity bill and your city on WhatsApp 0336 666 4321, or contact us. Site surveys are normally free. Offices in Faisalabad and Lahore, serving customers across Punjab.