What you will see

  • 2002 and the inverter stops
  • Burn marks on connectors
  • 2021 at start-up

Why it happens

Loose, wet or mismatched DC connectors heat and spark.

Diagram

Repair first, then restart

Good connection

ConnectorTight, dry
→
InverterRunning

Loose or burnt

ConnectorArcing
→
Inverter2002, stopped

2021 means the arc detector's self-check failed.

Huawei SUN2000 inverters; read the alarm ID and cause ID in FusionSolar.

What you can check yourself

  • Look for burn marks from a safe distance

What not to do

  • Do not touch or unplug DC connectors

When to call us

  • Inspect every connector on the named strings
  • Replace damaged parts
  • Warranty case if 2021 persists

Connector inspections

We inspect and replace DC connectors on Huawei systems in Faisalabad, Lahore and across Punjab.

Send us

alarm screenshots and photos of any marks