What you will see

  • Error 303 at start-up
  • Often after electrical work, a meter change or a new earth pit

Why it happens

A broken or dry earth, a loose neutral at the board or the meter, or swapped wires all raise neutral-to-earth voltage.

Diagram

Neutral and earth must stay close

Healthy

NeutralSound
→
EarthConnected
→
InverterRuns

Fault

Loose neutral or poor earthVoltage between them
→
InverterError 303

Treat it as a safety fault.

Applies to Growatt MIN, MOD, MID and SPH inverters.

What you can check yourself

  • Note any recent electrical work
  • Find your earthing test record if you have one

What not to do

  • Do not run without earth
  • Do not open the board or terminal covers

When to call us

  • Measure neutral-earth voltage
  • Test the earth pit and continuity
  • Check AC wiring order

Earthing in older houses

Dry earth pits and loose neutrals are common in older Faisalabad and Lahore homes. We test earthing and give you a written record.

Send us

the alarm photo and details of recent electrical work