What you will see

  • IE 50 every load-shedding hour
  • IE 50 while the house has power

Why it happens

On-grid inverters must stop when the grid is off.

If the grid is on, a tripped AC switch or loose AC line stops the inverter seeing it.

Diagram

IE 50: normal or a problem?

Load-shedding

GridOff
→
On-grid inverterStops by design

Grid is on in the house

GridOn
→
Breaker or cableOff or loose
→
InverterIE 50
SolaX X3 on-grid inverters (also Fronus X3 models).

What you can check yourself

  • Check the house has grid power
  • Check the AC switch is ON
  • Restart once if the grid is on

What not to do

  • Do not bypass anything to run in load-shedding

When to call us

  • Check AC line and switch
  • Advise on a hybrid for backup

Load-shedding

On-grid SolaX and Fronus X3 systems show this every outage in Faisalabad and Lahore.

Send us

a photo of the screen and whether the house had grid