What you will see

  • Fail safe on screen
  • Export limit not working
  • Consumption wrong in SolisCloud

Why it happens

Damaged meter cable, a meter without power or a CT not connected.

Diagram

The inverter needs to see the house

Linked

Meter / CTReading
→
InverterKnows the load

Lost

Meter / CTOff or loose
→
InverterFail safe

Solar keeps generating, but export limit and readings go wrong.

Solis inverters.

What you can check yourself

  • Check the meter display is on

What not to do

  • Do not open the meter box

When to call us

  • Check meter and CT wiring
  • Replace a damaged cable

After a meter change

This often follows a FESCO or LESCO meter replacement. We recheck the meter and CT.

Send us

alarm and meter photos