What you will see
- ID046 after new installation or adding panels
- One input shows nothing
Why it happens
If a string's plus and minus are swapped, the inverter refuses it to avoid damage.
One string connected the wrong way
Correct
Reversed
Leave the DC side to an engineer with a meter.
What you can check yourself
- Note the code and any recent work on panels
What not to do
- Do not switch the DC switch off or pull connectors while current is flowing
- Do not swap cables yourself
When to call us
- Measure string current and wait for safe conditions
- Correct the polarity
- Check other strings before restart
After roof work
If ID046 appeared after another installer added panels, our Faisalabad and Lahore engineers can correct the string and recheck the system.
Send us
Event List photo and when the panels were last changed