What you will see

  • ID046 after new installation or adding panels
  • One input shows nothing

Why it happens

If a string's plus and minus are swapped, the inverter refuses it to avoid damage.

Diagram

One string connected the wrong way

Correct

String+ to +, − to −
→
InverterUses it

Reversed

String+ and − swapped
→
InverterID046

Leave the DC side to an engineer with a meter.

Applies to SOFAR KTLM, KTLX, HYD and ESI inverters.

What you can check yourself

  • Note the code and any recent work on panels

What not to do

  • Do not switch the DC switch off or pull connectors while current is flowing
  • Do not swap cables yourself

When to call us

  • Measure string current and wait for safe conditions
  • Correct the polarity
  • Check other strings before restart

After roof work

If ID046 appeared after another installer added panels, our Faisalabad and Lahore engineers can correct the string and recheck the system.

Send us

Event List photo and when the panels were last changed