What you will see
- Battery shows no data or percentage
- ID157 or ID183–185
- Battery not charging or discharging
Why it happens
Without BMS data the inverter cannot charge safely. A loose or wrong cable, a battery that is off, an unapproved battery model or mismatched firmware all break the link.
Inverter and battery must talk
Linked
No link
What you can check yourself
- Check the battery is switched on and its lights look normal
- Confirm the battery model is approved for your SOFAR inverter
- Note whether it started after an update
What not to do
- Do not open battery terminals
- Do not assume a battery works because its voltage matches
When to call us
- Check the communication cable and port
- Update or match firmware with SOFAR support
- Verify battery protocol settings
Battery pairing
We check SOFAR and battery pairing for homes in Faisalabad, Lahore and across Punjab.
Send us
inverter and battery model labels and the Event List