What you will see
- App shows the plant offline
- ID146 WifiFault
- Last data hours or days ago
Why it happens
The logger plugs into the inverter and joins your home Wi-Fi. A new router, changed password or weak signal breaks the link.
Diagram
Where monitoring breaks
InverterGenerating
→Logger stickLoose?
→Home Wi-FiNew password?
→AppOffline
Solar keeps working while the app is offline.
What you can check yourself
- Check whether the router or Wi-Fi password changed
- Check router signal near the inverter
- Check the logger stick is fully seated from the outside
What not to do
- Do not open the inverter
When to call us
- Reconfigure the logger on your Wi-Fi
- Replace a faulty logger
- Check the inverter's Wi-Fi port
Reconnecting monitoring
We reconnect SOFAR loggers for homes in Faisalabad and Lahore after router or password changes.
Send us
a screenshot of the app and your router details