What you will see

  • Code 514 alarm
  • House consumption shows zero or stops updating
  • Export limit not working

Why it happens

The meter sends readings to the inverter over a small communication cable. Loose plugs, a damaged cable or a meter without power break the link.

Diagram

Inverter lost its meter

Linked

Smart meterSending
→
InverterKnows the load

Link lost

Smart meterNo data
→
InverterCode 514

Solar keeps generating, but export limit and consumption figures are wrong.

Applies to Sungrow on-grid and hybrid systems with a meter.

What you can check yourself

  • Check that the smart meter display is on
  • Check whether the alarm started after work near the board

What not to do

  • Do not open the meter enclosure

When to call us

  • Check and reseat the communication cable and terminals
  • Check meter power and settings
  • Replace a damaged cable

Monitoring support

We restore meter links and monitoring for Sungrow systems in Faisalabad, Lahore and nearby Punjab towns.

Send us

the alarm screenshot and a photo of the smart meter display