What you will see
- A paid demand notice but no meter installed.
- A system that is installed but not yet exporting under net billing.
- A faulty green meter that has not been replaced.
Why it happens
A solar connection cannot export officially until the DISCO installs a bidirectional meter. When meter stock runs short, applications that are otherwise complete wait in a queue. The delay is on the DISCO side, not with your paperwork or your system.
What you can check yourself
- Keep your demand notice, payment receipt and application reference together.
- Note the date you paid and any SMS or reference you received.
- Ask your installer whether your system is set to run without exporting until the meter arrives.
What not to do
- Do not pay anyone offering to jump the queue.
- Do not connect or change meters yourself.
When to call us
- You are unsure whether your system should be exporting yet.
- The wait has run well past what you were told.
Net metering in Lahore and Faisalabad
We check the status of net metering files with LESCO in Lahore and FESCO in Faisalabad, and make sure the system is set correctly while you wait.
Send us
Your application reference and demand notice. We will check the status with the office and make sure the system is set correctly while you wait.