Warranty, service and other loads

Warranty, records and service

• What to record when a solar fault returns

  A recurring fault is easier to investigate when each event is recorded consistently.

• Buying a property with solar: what to check

  An existing solar system is part of the property’s technical handover.

• Evidence for an inverter warranty claim

  A clear warranty file helps the service team assess a fault and submit the appropriate information.

• Panel product vs performance warranty

  A panel may carry more than one type of warranty.

• What a solar repair quote should include

  A useful repair quotation explains the problem being addressed, the proposed work and the evidence needed to confirm completion.

• Missing solar handover documents

  Missing paperwork makes future service harder, but the useful response is to rebuild an accurate record of the installation.

• Checks after replacing a solar inverter

  Replacing an inverter involves more than connecting a unit with the same headline power rating.

• Check inverter and battery IDs on delivery

  Before accepting equipment, match the delivered product to the written order and preserve its identification.

• Battery cycle life vs warranty length

  A cycle-life figure and a warranty period describe different things.

• Who pays for a warranty service visit?

  A component being under warranty does not, by itself, explain every cost involved in diagnosing and repairing the installation.

• What a solar repair report should include

  A repair report should explain what was found, what was changed and how the result was checked.

Pumps, generators and other loads

• Solar pump running but less water

  A running pump does not guarantee the expected water delivery.

• EV charger stops on solar backup

  An electric-vehicle charger can be a substantial load for a backup system.

• Generator still running when solar is up

  Solar generation, generator loading and generator run time are different measures.

• Compressed-air leaks cutting factory solar

  Solar supplies electricity; it does not remove waste in the equipment using that electricity.

• Generator Not Working With Inverter: Hybrid Inverter Causes and Checks

  Generator not working with inverter?

• AC Not Running on Solar: Common Causes and Fixes

  If you find your AC not running on solar, first check what kind of system you have and when it fails.